[Digital Banking] Director of Digital Sales Channels development

• Identify products with sales potential and opportunities in the bank's Digital channels
• Prepare a product launch plan identifying a clear sequence of actions aimed at launching the sale of a product in the Digital channel, identifying the necessary changes that need to be made to implement the digital sales process
• Build a Digital channel sales plan for the bank, identifying specific goals and KPI’s and ORK’s to execute
• Working together with the bank's product, business, technology, and operations teams to develop an action plan aimed at increasing the bank's sales in Digital channels
• Building analytical reports, market research (if necessary) for the proposals for the development of Digital sales of the bank
• Leading cross-functional teams to achieve sales growth for products in the bank's digital channels
• Providing methodological support for processes related to product sales at the bank using digital channels
• Coordinating and leading related product initiatives aimed at increasing product sales in digital channels
• In cross-functional teams build a customer journey process, including but not limited to user-flow, user interfaces, product support processes, and internal organization processes to deliver a best-in-class customer experience
• Collect the feedback, analyzed, prioritize, and divide to the business requirements, put into priority and deliver to customer

• Has experience to work in similar positions as sales channel business development, tribe-leader, squad leader more than 3 years
• Has experience to deliver and sale financial products in digital channels and with digital customer service (remote services)
• Has strong methodology "What we what to do? Why we need to do it? What is the next steps?"
• Has experience to work in cross-functional teams following the agile methodology (we are working in sprints and OKR's, with every month DEMO for the whole organization) be ready to keep this way of working
• Be capable to build the direction from scratch, explain and deliver "Why we have to do it on that way?"
• English proficiency at the intermediate level

Benefits:

• Competitive salary based on each individual's knowledge and experience (details discuss in the interview).
• Enjoy the Insurance regime according to the labor law and the ABBANK CARE program (additional treatment and benefits for all ABBANK employees).
• 13 annual leave (including 01 day off in birthday).
• Best place to work in Asia 2020-2021
• Top 100 most popular employers in 2according to a survey from CareerBuilder recruitment website.
• Dynamic and creative environment, maximize personal capacity, good working conditions, full facilities and equipment, have the opportunity to participate in training, promotion and career development.
• Participating in extracurricular cultural activities (Team building, sports festival, art...).
• Preferential loans (at attractive interest rates) for ABBANK employees.